Trust Portal

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Overview

Welcome to CleverTap's Trust Portal. Our commitment to data privacy and security is embedded in every part of our business. Use this Trust Portal to learn about our security posture and request access to our security documentation.

Compliance

CSA STAR Level 2

CleverTap is reviewed and trusted by

Deloitte

BSI

Riskpro India

Indusface

Audacix

Premier League

Edenred

Documents

REPORTSPentest Report

REPORTSVulnerability Assessment Report

COMPLIANCECSA STAR Level 2

COMPLIANCEHIPAA

COMPLIANCEISO 27001

COMPLIANCEISO 27001 SoA

COMPLIANCESOC 2

SELF-ASSESSMENTSCAIQ

DOCUMENTSData Localization Audit Report - India

Risk Profile

Data Access LevelInternal

Impact LevelModerate

Recovery Time Objective4 hours

Reports

Vulnerability Assessment Report

Product Security

Self-Assessments

Data Security

Access Monitoring

Certificates of Destruction

Data Asset Classification

App Security

Responsible Disclosure

Application Penetration Testing

Legal

Customer Audit Rights

Cyber Insurance

Data Privacy

Data Breach Notifications

Data Privacy Officer

AI

AI Training Data and Bias

AI Usage Training

Access Control

Password Security

Infrastructure

Status Monitoring

Amazon Web Services

Corporate Security

Email Protection

Employee Training

Network Security

Security Information and Event Management

Endpoint Security

Disk Encryption

Endpoint Detection & Response

Mobile Device Management

Incident Response

Designated Response Personnel

Incident Reporting Process

Continuous Monitoring

Automated Compliance Monitoring

Data Loss Prevention System (DLP)

Event & Audit Log Management

Training

Employee Privacy Training

Secure Development Training

Security Awareness Training

BC/DR

Business Continuity Management System (BCMS)

Business Continuity Plan (BCP)

Critical Assets

Risk Management

Risk Assessments

Supply Chain Risk Management

Asset Management

Asset Classification

Asset Inventories (Hardware/Software)

Change Management

Change Management Program

Change Restrictions

Separation of Duties

Physical & Environment

Access Monitoring

Alarms & Surveillance

Emergency Power & Lighting

Security Grades

dashboard.clevertap.com

Qualys SSL Labs

dashboard.clevertap.com

Policies

Information Security Policy

If you need help using this Trust Portal, please contact us.

Contact Support

If you think you may have discovered a vulnerability, please send us a note.